Search for commonly asked questions below:
Receive a digital ticket when you purchase a participating product at any participating Rutter’s location and swipe your registered Rutter’s Rewards Card.
You should receive your digital ticket immediately after the transaction. Tickets can be accessed:
Participating Products are specially marked items available at participating Rutter’s locations. You must have a registered Rutter’s Rewards Card to play and win prizes in the contest.
You can request a digital ticket by sending a 3” x 5” card with your name, registered Rutter’s Rewards Card number, and email address to:
“Rutter’s Summer of Freedom Giveaway Digital Ticket Request”
600 Main Street, #300
Tonawanda, NY 14151-0888
You must be a registered Rutter’s Rewards member to receive your digital ticket. If you have not received it via email, you can access it in the Rutter’s app or log in to your game account at the contest website.
Visit Rutter's Rewards to become a member. It may take up to two days after signing up to start receiving digital tickets.
If you are drawn for a sweepstakes prize, you will be contacted by phone or email with instructions to claim your prize. We will contact you using the information provided when you created your Rewards account. A maximum of three contact attempts will be made per winner.
If your digital ticket reveals an Instant WIN prize, your prize will automatically be loaded onto your Rutter’s Rewards account. To redeem:
Use your Rutter’s Rewards account credentials to log in. If you are having trouble or this is your first visit, follow the instructions here to access your account.
Click here to reset your Rutter’s Rewards password.
Some digital tickets will reveal ballots for a chance to win in the sweepstakes. The more ballots you earn, the higher your chances of winning prizes such as:
Customers can now assign their ballots to the prize pool of their choice, giving more control over which prize they want to win.
Available Prize Pools:
How to Assign Ballots:
After submission, ballots are officially entered into the sweepstakes for the selected prize pool(s). Make sure all ballots are assigned before clicking Submit.
A CAPTCHA is a security feature. When you click “I’m not a robot”, images may appear. Select the images that match the question above.
This usually occurs because your browser is outdated. To fix:
See Official Rules for full details.
Can’t Find Your Answer?
We’re Here to Help!
Click on the button below to send your question to our Customer Service Team and we will get back to you shortly.
You can also email us at:
support@RuttersWin.com
or mail your request to:
Rutter’s Summer of Freedom
c/o 600 Main Street
#300, Tonawanda
NY 14151-0888
No purchase necessary. Must be a Rutter’s Rewards member to receive digital game plays. Starts 4/27/2026, ends 8/30/2026, while supplies last. Prizes may not be exactly as illustrated. See Official Rules here for complete details, eligibility requirements, available prizes, odds and no purchase entry means.