Search for commonly asked questions below:
Obtain a digital ticket when you purchase a participating product at any participating Rutter's location and swipe your registered Rutter’s Rewards Card.
You should receive your digital ticket immediately after the transaction. You can access your digital ticket in the Rutter's app, in your inbox or Log‑in to your game account.
Participating Products are specially marked items (found at participating Rutter's locations). You must have a registered Rutter’s Rewards Card in order to play and win prizes in the contest.
Obtain a digital ticket without making a purchase by sending a 3” x 5” card legibly printed together with your name, your registered Rutter’s Rewards Card number and your email address, to "Rutter's Scrape to Win Digital Ticket Request”, 600 Main Street, #300, Tonawanda, NY 14151-0888. Requests must be received by March 1, 2026. Limit one digital game ticket per request; one request per outer mailing envelope.
You must be a registered Rutter's Rewards member to receive your Digital ticket. If you still have not received your Digital ticket via email, you can access in the Rutter's app or at the contest website by logging into your account.
Visit Rutter's Rewards to become a Rutter's Rewards Member. Allow up to two days in order to start receiving your digital tickets after becoming a Rewards Member.
If you are drawn in the online contest you will receive a phone call or email from us with further instructions to claim your prize. Please note that we will contact you using the information you provided when you created your Rewards account. A maximum of three attempts will be made to contact any winner.
If you open your digital ticket and reveal an instant win prize message, your prize will automatically be loaded onto your Rutter’s Rewards account. To redeem, visit a participating Rutter's location, pick-up the product and bring to checkout. Then use your Rewards account when checking out to receive your prize.
You will use your Rutter's Rewards account credentials to log in to the contest website. If you are having trouble logging into your account or this is your first time on our site, please follow the instructions by clicking here to visit Rutter's Rewards.
Select digital tickets will reveal a message stating that you have received up to 100 ballot for a chance to win in our Sweepstakes. The more ballots you earn, the better your chances to win the grand prize of Free Fuel for a Year!
A captcha is a security feature on our web page. When you click on the box that says “I’m not a robot,” some images should appear, please click on the images that correspond to the question above the pictures.
This problem usually occurs because the web browser on your computer or device is probably outdated.
Here is all you need to do:
Last day to make a qualifying transaction to receive a digital game ticket: March 1, 2026
Last day to scrape digital game tickets: March 8, 2026
Last day to redeem instant prizes in-store: March 22, 2026
Can’t Find Your Answer?
We’re Here to Help!
Click on the button below to send your question to our Customer Service Team and we will get back to you shortly.
You can also email us at:
support@RuttersWin.com
or mail your request to:
Rutter's Scrape to Win
c/o 600 Main Street
#300, Tonawanda
NY 14151-0888
No purchase necessary. Must be a Rutter’s Rewards member to receive digital game plays.
Starts December 29, 2025, ends March 1, 2026, while supplies last. Prizes may not be exactly as illustrated.
See Official Rules at rutterswin.com for complete details, eligibility requirements, available prizes, odds and no purchase entry means.